Claim part/all of bond

Property managers/owners who have an eServices account, should login to request a full tenant refund

Please ensure you have read the Submit bond refund online information before submitting a form

Property managers, property owners and tenants who want to request all, or part, of the bond should

Step 1 - Complete latest refund form

  • print and complete form or complete form electronically and print
  • include rental bond number
  • form must be signed by at least one person named on the bond record.

Step 2 - Scan and save

  • scan or take photo of refund form (smartphone or digital camera)
  • save the image file as: jpg, pdf, gif or tiff (maximum 2MB)
  • make sure file is readable

Step 3 - Upload (do not email)

  • If there are 3 or more tenants, please use another refund form. The forms should be scanned and uploaded as a single document.

Warning - it is an offence under Queensland tenancy law to knowingly give false or misleading information to the RTA

* required fields

 -  eg 200006-1
Enter your email, Click "get code" then type the code you receive by email in the box
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For more information about online bond lodgements go to

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